Time: Monday to Friday 9:00am-5:00pm
October to Middle of December 9:00am-7:00pm
We are looking for a bilingual (Spanish) receptionist. Someone who is extremely patient since all our clients are seniors. She/he must be able to listen to orders and follow instructions every day. Friendly and good relationships with colleagues. Be proactive, help to keep the office clean. Be private, as we handle very confidential information.
- Communication
Being able to convey information clearly, speak clearly and loud enough, and master the art of nonverbal communication such as smiling. - Multitasking
On the busiest days, the phone at the front desk rings off the hook. Meanwhile, people may be waiting to be greeted personally. Appointments are to be made, messages to be passed on, and administrative tasks to be completed. It’s important they can switch between tasks smoothly, while taking into account everyone’s needs and not becoming overwhelmed or frustrated themselves. Multitasking and prioritizing skills also come hand in hand because it is important to know which tasks should take priority. - Social skills
Welcoming guests warmly and with a smile is thus a core task. A bad experience at the reception can leave a negative impression in no time. - Organization
Looking around in an office building, the reception area is often the neatest place. And so it should be. A desk full of paperwork not only makes a bad impression on visitors. The perfect receptionist is therefore highly organized. They must be able to come up with files and telephone numbers instantly. A tidy workspace is a must. - Resistance to stress
Be able to work under great pressure, as they must handle several tasks and visitors at the same time. While doing their tasks they are often interrupted by people requesting information, by a phone call or by a new visitor, and then go back to their work. Yet they must remain calm and focused. - Problem solving
An unsatisfied customer, a missed appointment. Dozens of problems can arise every day. It is the receptionist’s job to remain calm and find a solution. In emergency situations, receptionists are also often the first people who must react and decide what to do. - Empathy
Every once in a while, every organization faces the occasional visitor who is dissatisfied, stressed, or frustrated. To put these visitors at ease, receptionists must listen to them, be calm and empathetic, and try not to deny the problem. - Reliability
Because receptionists have contact with almost every customer and employee, it is very important that you can rely on them. No company can afford to have a phone call to go unanswered or to have a visitor waiting at an empty reception desk.
A receptionist must be able to work independently, be punctual, return from breaks on time, take responsibility and solve problems as they arise. Handle important and confidential information. - Visitor management
Receptionists are largely responsible for visitor management. They must keep an eye on who enters the building to ensure security. Checking in visitors and keeping track of their records is also part of their duties.
Experience: Knowledge of computer programs and software, such as Microsoft Office.
Apply Now
1908 Grand Ave, Waukegan, Illinois
+1 224-480-6759
info@angelinsurance.com
Website: Angel Insurance Agency | One stop for all your health insurance needs | Illinois (myangelinsurance.com)